Self-service machines were launched at Syston Library on 8th March to enable people to borrow and return books, CDs and DVDs quickly and easily.
Our pictures show the kiosk and users were finding it easy to use after a brief instruction by a member of staff. The kiosk has a touch screen with a home screen which has large buttons for users to select whether they are borrowing or returning items including books, DVDs and music CDs. To return an item the user needs to scan their card in the slot located just below the screen then place the item(s) on the shelf below the screen the machine then scans the items and asks if a receipt is require, then the items can be placed on a trolley to the side of the kiosk. When borrowing items the process is similar in that you scan your card then place items on the shelf where they are scanned and listed against the library card details given.
The library has also undergone a change of layout which gives it a fresh, light and spacious feel. Desks have been placed under the windows to allow users to sit and read using natural light. It also has freed up space in the Children’s area which will help with the wiggly reader sessions.
The staff said that it is much better as they can see around the library more easily and are freed up to by the self-service kiosk to help users with their enquiries. They have also been able to put in a welcoming seated area near the entrance of the library.
Features at Syston Library include: self-service machines, an extensive range of books, DVDs and music CDs and newspapers, comfortable seating, with special areas for children, free use of computers and internet access. Regular activities include, wiggly reader sessions for families and young children, chatter books reading groups for children and reading groups for adults.
