Patients surveyed on long-term ill health

Patients with long-term health conditions are being asked about their experience of receiving advice and healthcare. Their answers will help shape improvements to health and care services.

People are being asked to go online and complete a short survey. It asks about the extent people feel they have been at the heart of the decisions taken on managing their care. It also asks how much useful information and support they received to enable them to manage their conditions, and how comfortable they would feel managing their own care at home.

Long-term health conditions include, but are not limited to, diabetes, asthma, heart conditions and high blood pressure.

The East Leicestershire and Rutland Clinical Commissioning group (ELR CCG) is currently working with social care and health partners to develop a model of care for patients with complex, serious and long-term conditions, which will help to improve the services patients receive.

Dr Dave Briggs, local GP and managing director of the East Leicestershire and Rutland Clinical Commissioning Group, said: “We would like to hear from patients about the support and information they have received in relation to their own healthcare and have a short survey we would like them to complete.

“We want to empower patients and give them the support and knowledge which will allow them to manage their own health conditions at home. This will help to reduce the amount of time they spend in a medical setting and the amount of time they spend travelling to and from their GP or hospital.”

The online survey is available at  and people have until Sunday 23rd September 2012 to take part and leave their views.

Printed copies, large print and translations are available on request by calling Penny Harris on 0116 295 7571 or emailing [email protected]