The County Practice – (Dr. Hurwood and Partners)

Patient Participation Group
The County Practice Patient Participation Group (PPG) is the ‘Patient’s Voice’. It is an important link between the practice and its patients and, via an annual survey, is the means for you to make positive suggestions about your own healthcare and facilities provided.
The PPG meets monthly to discuss and make recommendations based on the results of this survey. Changes made as a result of last year’s survey include; easier access throughout the surgery, a clock in the waiting area, extended practice hours and an extra receptionist is now available during busy times.
The PPG want to maintain and improve ‘The County Practice’ and welcome views from patients to assist them in agreeing an action plan for the way forward. To have your say, copies of the survey are available at the surgery or an electronic version can be printed off from the practice website http:// www.countypracticesyston.nhs.uk/.
All responses will be treated in the strictest confidence. Look out for the survey and have your say!
If you are interested in becoming a member of the PPG you can contribute your views by either attending the monthly meetings or by being a ‘Virtual Member’ of a Patient Reference Group (PRG), where you contribute to the discussions of the PPG via the internet. If you are interested in being either a member of the PPG or PRG you can contact either the practice reception or the PPG on [email protected]

Thank you,
Pam Jones
Chair, Patient Participation Group