Access to GP Appointments Is an Issue Voiced by Charnwood Residents

Access to GP appointments was a common concern voiced by Charnwood residents according to a recent report by Healthwatch Leicestershire.
The ‘My Voice Counts Tour Report’ details the findings from Healthwatch Leicestershire’s summer tour. The tour visited Loughborough on 17th August at Loughborough Mela 2014. Here the patient watchdog listened to local people’s views on health and social care services in the Charnwood area.
Local people said they are unable to get a GP appointment on the day, with one Loughborough resident describing the situation as an ‘utter nightmare’. Other people said that they attend the walk in centre as they are unable to get an appointment at their GP.
Rick Moore, Chair of Healthwatch Leicestershire said; “The tour was a great way for us to get out in the community to listen to local peoples experiences of services. Access to GP services was by far the biggest concern and frustration for people in Charnwood and across the county and it needs to be addressed. We will highlight the issue at future meetings with the Clinical Commissioning Groups and those responsible for commissioning GP services.”
Charnwood residents also spoke up about hospital services and social care services. There was positive comments about the university dentist, Alpine House GP Surgery in Mountsorrel and the NHS in general.
To read the My Voice Counts Tour report visit Healthwatch Leicestershire website: http://www.healthwatchleicestershire.co.uk/resources