Residents are being encouraged to have a say on Charnwood Borough Council services.The authority has launched its Your Charnwood, Your Say residents’ survey which not only seeks views on the council but also life in Charnwood. The survey, carried out every two years, also asks people what their top priorities are.
Cllr David Slater, Leader of Charnwood Borough Council, said: “I would strongly encourage people to fill in the survey and tell us what they really think. Customers are at the heart of everything we do at the Council and therefore in order to improve our services we need customer feedback. The survey is an ideal opportunity for people to give us their views. We also want to know what they believe are the most important issues for us to tackle. The information will help improve Council services in the years to come”.
For the 2017 survey, the Council has teamed up with illustrator Paul Gent to help promote it. Paul, who lived in Loughborough for many years, has sketched one of the borough’s most famous landmarks, Old John at Bradgate Park, for a postcard being sent to homes in the borough. Paul said: “I am often in the area and have sketched many of the borough’s landmarks for Charnwood Art’s People Making Places project. I was more than happy to help the council on this project and am pleased with the final sketch”.
The 2015 survey, completed by 1,078 people, found 82 per cent of residents who responded were satisfied with council services; 87 per cent of people were at least happy living in the area and 74 per cent of people who responded were satisfied with how council tax was being spent. The results helped develop the Council’s Corporate Plan which set out Council priorities up until 2020. The Your Charnwood, Your Say residents’ survey can be found at www.charnwood.gov.uk/survey. Everyone who completes the survey can enter a free prize draw for a £50 shopping voucher and there are five to give away. To ask for a paper copy of the survey, please contact the Council on 01509 634 705 or email [email protected]